Hello, dear customer,
These terms are presented to regulate relationships with our clients.
- General Provisions
1.1. Placing an order on the website by the buyer as the Customer is considered a complete and unconditional agreement (Acceptance) to conclude this contract (Offer).
1.2. Products ordered online can be purchased through the delivery service by providing the delivery address and the buyer’s or recipient’s personal information.
Product photos on the website may differ from the actual item due to lighting and color variations in raw materials.
- Payment Terms
2.1. Cash payment is made upon receiving the order at the delivery address. The customer can inspect the product presented by the courier on-site for compliance with the website’s specifications, both in terms of quality and quantity, and then proceed with payment.
2.2. Online payment is made at the time of order placement, using the available payment methods on the website.
- Delivery Terms
3.1. The delivery service operates daily from 10:00 to 18:00, Monday through Saturday. Delivery may be delayed due to unforeseen events beyond our control. In such cases, the buyer or recipient will be notified of the change in the delivery date.
3.2. If, for any reason, the buyer or recipient is dissatisfied with the delivered order and wishes to return it, the delivery cost must be paid regardless of the quantity of the ordered items.
3.3. To send orders to two different addresses, two separate orders must be placed. Only one address can be used for each order.
- Exchange and Return
4.1. Exchange and return of ordered products are carried out in accordance with the provisions of the Consumer Rights Law of the Republic of Armenia.
- Data Confidentiality
5.1. The COMPANY strictly observes customer data confidentiality and protection. Collected personal data is used to improve the quality of delivery and service and may only be disclosed to a third party in cases specified by the “Law on Personal Data Protection” of the Republic of Armenia.
- Dispute Resolution Procedure
7.1. Disputes arising from these terms are subject to resolution through negotiations. In case of failure to reach an agreement, disputes are resolved through legal proceedings in accordance with the legislation of the Republic of Armenia.
Terms may be updated by the website.
Wishing you pleasant shopping.